Lickrish Digital - Your Small Business Concierge

Grow Your Business Faster

and have fun doing it!

purple yellow and pink wall graffiti

The Small Business Concierge Service is like having your own web designer, marketing team, content creator, and tech guru… all rolled into one (with a healthy dose of laughter along the way). 

The Small Business Concierge gives you back the time to do the things YOU LOVE in your business!

Running a small business shouldn’t mean doing everything yourself or alone. Imagine having your own all-in-one support system — someone to manage your website, create content, brainstorm your next move, and take those digital tasks off your plate.

 

That’s what the Small Business Concierge Service is all about.

Health & Wellness Practitioners

Service-based businesses

Coaches & Consultants

Creatives & Makers

  • Done-for-you + done-with-you: You get both expert implementation and high-level thinking and friendly, easy to digest instruction along the way for the tasks you want to master in your business. 
  • Flexible and scalable as your business grows.
  • You deal with me and me alone. I treat your business as I do my own and personally undertake all work for your business.

Why It Works

One trusted person who understands your brand, your goals, and your business and is your second set of eyes and hands when you need them most.

Kathie is the only person, besides myself, who I trust with my business. She cares about my business as much as I do. Working with Kathie has single-handedly been the best business decision I have ever made.

Sarah Cannata, sarahcannata.com

Kathie recently did a website build for me, and oh my gosh, did she go above and beyond. That is an understatement!

Getting the new Homeschool Resource Finder up and running was a bit of a challenge, finding the right directory style software, and all of the nuances that that entailed, but not once did she give up, and I am so grateful for her perseverance. I absolutely could not have done this without her. 

Kylie Rayner, homeschoolresourcefinder.com

I have had the pleasure of working with Kathie over the past few years and began utilising the Small Business Concierge Service 3 months ago, and I don't say this lightly - Kathie is absolutely amazing.

Her expertise, responsiveness, and ability to get the job done quickly and to a high standard, sometimes before I even realised something needed doing, are incredible. 

She has taken care of the tech side of my business along with coaching, which has enabled me to focus more on the clinical work I love. That’s been a game-changer.

Kathie has helped move my business along much quicker than I could have without her, all the while educating me along the way with what is possible. 

I can't thank Kathie enough for her time, dedication, and for all the laughs along the way. Looking forward to working with her more in the future. 

Sari Young, Naturopath, sarisnaturalmedicine.com.au

A hybrid service for busy solo business owners who want professional, consistent support without hiring full-time staff.

IF you're a passionate business owner, coach, practitioner or creative who wants to: 

  • Stay visible online without constantly chasing your tail 
  • Get expert input on strategy and messaging 
  • Keep your website up to date without stressing about plugins or tech 
  • Regularly release valuable content to attract leads and build trust 
  • Hand over the "doing" so you can focus on the parts of business you love,

You’re in the right place.

What's Included...

Initial Website Audit or Marketing Audit 
  • For established websites a written, in-depth website audit highlighting problem areas, suggestions for improvements and minor tweaks to your website as needed, or
  • For new websites built by me an audit of your current marketing plan and strategy and a report on improvements etc.
  • Email support and guidance while you implement recommended changes.
Monthly eBook or Lead Magnet Creation
  • 1 x custom-written, beautifully designed eBook (5–10 pages) for you to sell, giveaway or use as an opt-in lead magnet each month.
  • Designed to build your list or repurpose for social/email content.
  • Includes research (in conjunction with information provided by you), writing, incorporating your branding & set-up on your website for download.
Monthly 1:1 Strategy Session
  • Monthly 60-minute strategy session (can be broken down to 2 x 30 minute calls if required).
  • Get clarity on offers, pricing, funnels, visibility & growth. 
  • Email support between calls.
  • Creating a repurposing strategy to make the most out of every content piece.

PLUS you can email me at any time for ongoing guidance and support when you need it!

Yearly WordPress Maintenance Plan
  • Weekly plugin & theme updates. 
  • Backups & security checks (utilising your hosting facility).
  • Minor tweaks to layout as needed
  • IT trouble shooting as needed
Search Engine Optimisation
  • SEO strategy and guidance for website content/blog posts etc
  • Review of any new content added to your website, support with implementation of keywords/phrases for SEO as needed.
Updates
  • New pages built on your site as needed. 
  • Pages revamped as needed.
  • Set-up of opt-ins, and simple integrations.
  • Set up and design of one landing page and funnel strategy per year.

Small Business Concierge is a yearly investment in your business.

There are three payment options for your annual commitment.

monthly instalments
$475
quarterly instalments
$1415
yearly INVESTMENT
$5500

Here’s what others are saying about working with me...

We would be months behind where we are now

Having been in business for nearly 40 years, having started several new ventures during this time, you pray you will find people like Kathie to help guide you. If it hadn't been for her we would be months behind where we are now and be totally ignorant of all our mistakes.

Alan & kellie hull, alanhullwellness.com

Invaluable as guide and mentor 

Kathie’s technical expertise, infinite marketing and digital knowledge, warm and friendly personality have made her invaluable as guide and mentor as I started out on my own in my web design and communications business.

sally schroeder, pixelandpixsal.com.au

Your behind-the-scenes business cheerleader, tech support, content creator, strategy coach & support in one place.

I do things differently.

I've been in your shoes and am passionate about you not having to reinvent the wheel or waste money! I also know how isolating it can be to work from home day in, day out and how valuable it is to have someone you can trust 100% with your business and all it entails.

I am not just a web designer. I have worked in the online marketing space for 20 years and bring a wealth of online marketing knowledge and experience to every project. I don't speak "techie" speak and pride myself on my high level of individualised customer service.

I work closely with you through every step of the process from fledgling business idea to designing and building your vision for your website and giving you the tools and training you need to grow your business. Find out more about me...